Privacy Policy

This Privacy Policy explains how Altered Attire collects, uses, discloses, and retains personal data in connection with its tailoring, alteration, remodelling, and upcycling services. It applies to website visitors, customers, and others who communicate with us or submit project information.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Privacy Contact

Contact Information

Privacy email

[email protected]

Privacy phone

+1 506-811-4745

Mailing address

6875 Boul La Salle, Verdun QC H4H

Privacy contact

[email protected]

Your Privacy Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer required. A person may also object to certain processing or ask for limits on use in appropriate circumstances. Some requests may be declined where the law permits or requires us to keep the information.

Available rights depend on the nature of the information and the legal basis for keeping it.

How to Make a Request

Requests should describe the information or action sought so we can review the matter efficiently. We may ask for additional details to confirm identity and protect against unauthorized disclosure. If a request is refused in whole or in part, we will explain the reason where the law requires us to do so.

We may need enough information to verify identity before acting on a request.

Retention of Information

We retain personal data for the period needed to manage inquiries, quotations, project work, collection, payment handling, and related business records. When data is no longer required, we delete it, anonymize it, or otherwise handle it in a way that prevents ordinary use, subject to any legal retention requirement or dispute-related hold.

Records are kept only for as long as needed for the stated purposes and any legal or accounting obligations.

Changes to This Policy

If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. Continued use of the website after an update means the revised policy will govern future processing.

We review this policy from time to time and keep the current version on the website.

Data category

Information We Collect

We may collect contact details, project details, garment and material information, appointment and quote records, payment-related information, communication content, and limited technical data such as device and usage information. Where a customer supplies a garment or material for review, we may also record notes about its condition, construction, and suitability for the requested alteration or remodelling.

The categories collected depend on whether a person makes an inquiry, books a project, or visits the workshop.

Collection source

How We Collect Information

We collect personal data from project inquiries, consultation and booking communications, workshop visits, fit or finish reviews, payment interactions, and messages sent through the website or by other contact methods. We may also receive information from service providers that support website operation, scheduling, payment processing, or record keeping, and we may generate internal notes based on garment assessment and project progress.

Some information is provided directly, while other information is created during the course of a project or website visit.

Cookie type

Types of Cookies We Use

We may use session cookies to keep the site functioning during a visit, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. Cookies may also support security, form handling, and service improvement. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic performance purposes.

User control

Cookie Controls

We use standard browser and device controls to support site operation and basic analytics where enabled. Users can manage cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form submission, session continuity, or other website functions.

Browser settings can usually be used to limit or remove cookies, although some site functions may be affected.

Why we process data

How We Use Information

We use personal data to respond to inquiries, assess garments and materials, prepare quotes, schedule consultations, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use information to communicate about project status, fit reviews, and related service matters.

Note

Processing is limited to ordinary business operations and the handling of customer projects.

Third-party sharing

Service Providers and Other Recipients

We may share personal data with vendors and contractors that support website hosting, communications, scheduling, payment processing, record management, and other operational services. These parties are expected to use the information only for the services they provide to us and to handle it in a manner consistent with their obligations.

Note

Service providers receive only the information needed to perform their assigned functions.

Sharing legal basis

Legal and Protective Disclosures

We may disclose personal data when required to comply with law, respond to lawful requests, enforce our terms, protect our rights or property, or address security, fraud, or safety concerns. We may also share information in connection with a business reorganization or similar transaction, subject to applicable legal safeguards.

Note

Legal disclosure is limited to what is reasonably necessary in the circumstances.